Intercultural Skills in Working Life

Time: 12-23 August 2019

Campus: Joensuu

Daily Programme

Duration and credits: 2 weeks, 5 ECTS
Teaching language: English
Level: Master and Bachelor
Max. number of attendees: 18
Course coordinator: Tuomas Järvenpää,  
Responsible department: School of Humanities: Finnish Language and Cultural Research
Learning outcomes: After the course the participants are able:
(1) To recognize and explain their existing practical intercultural competence
(2) To recognize and categorize different conceptual understandings of culture and their social implications
(3) To recognize and analyze their own cultural assumptions and social background
(4) Use basic tools of conflict resolution in interpersonal communication conflicts in working life context


The course includes two written home assignments, reading material and a seminar.
In the seminar, the students will rehearse intercultural communication and conflict resolution in working life context with practical exercises.
The reading material consists of texts in cultural identity, cultural perception, interpersonal communication strategies and conflict resolution.
The first written assignment of the course is a description and analysis of one personal intercultural commu-nication conflict. The second written assignment is a final essay, where the learning process is reflected with the course reading.

Deadline for preliminary assignment:  31st of July 2019.
Deadline for final assignment 30th of August 2019.
Final grades will be given to students before 15th of September 2019
Modes of study: 14 hours of contact learning in seminars, individual work with readings and home assign-ments (approximately 120 hours).  
Teaching methods: Learning sessions, practical communication exercises and individual reading and writing.
Study materials: The course will feature reading material in English in the following themes:

  • The concept of culture and cultural identities
  • Cultural perception and the ladder of inference
  • Interpersonal communication strategies
  • Conflict resolution

The study materials will be distributed to the learning group at the beginning of July.
Evaluation criteria: The evaluation is based on three equal parts, each of which are evaluated on scale 1-5:
1) Preliminary assignments
2) Oral participation to the seminar session
3) Final assignments
Attendance to the seminar sessions is compulsory (at minimum participation to 80% of the seminar sessions is required). Detailed grading criteria are presented in a written form at the beginning of the course.
Teacher: Tuomas Järvenpää (UEF)