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Our Service Promise

We guarantee confidential service and respect for the customer.

We will promote a peaceful workplace, a comfortable environment and it is the customer's right to encounter a staff member part of a healthy professional community.

The customer will encounter a professional library worker committed to his/her work and will receive competent guidance in order to find information.

        We will develop our operations together with the customers.

 

We are grateful for all feedback. Write down your wishes, suggestions, and experiences on the services and operations. Ask, criticise and praise!

 

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All feedback will be processed and used to improve our services.