Municipal Health Care

Municipal healthcare is provided at local health centres (terveyskeskus) and hospitals. Health centres are usually open Monday-Fri from 8.00 to 16.00. You need to make an appointment with the appointed doctor of your area.

Permanent residents and persons from the EU/EEA Member States or social security agreement countries can get medical treatment at municipal health centres at the same cost and under the same conditions as Finns. Please be prepared to provide the necessary documents, such as a European Health Insurance Card, insurance information or a Kela card when visiting a health centre. You should also bring your passport or other ID with you to prove your identity. A doctor's appointment at a health centre usually costs about €11- 22. Please note that the health centres often charge full fees from persons who do not have a Kela card. You can apply for reimbursement from Kela.

If you are not a permanent resident and do not come from an EU Member State, you will receive acute treatment in a hospital in case of an emergency, but otherwise you will have to use private medical services. If you are not insured by the Finnish residence-based social security scheme, a doctor's consultation at a municipal health centre or a consultation and treatment of a fractured limb at an out-patient clinic are quite expensive. You are strongly advised to purchase a good medical, accident and travel insurance policy for yourself (and your family members) before your arrival in the University of Eastern Finland.

How to make an appointment:

Health care is organised regionally, with each residential area having its own health centre. Every person who lives in Joensuu/Kuopio/Savonlinna has a GP (named doctor) and a nurse, assigned on the basis of the address of the resident. Appointments with the General Practitioner are given by your personal nurse at following times:


Monday to Friday between 08.00 and 09.00, between 13.00 and 14.00
For municipal health care centres and contact numbers, see

Monday to Wednesday between 08.00 and 10.00, between 12.00 and 13.00
Thursday to Friday between 08.00 and 09.00, between 12.00 and 13.00
The name and contact number of your General Practitioner can be found at;


The appropriate office depends on which part of Savonlinna you live in. Appointments may be made Mon–Fri 8 a.m.–3.30 p.m.

Nojanmaa Group - Tel. +358 (0)15 527 7105
Keskusta/ Center Group - Tel. ,+358 (0)15 527 7109
Länsi / West Group - Tel. +358 (0)15 527 7111
Nätki Group - Tel. +358 (0)15 527 7112

If you are not sure which group you belong to, please call the appointments office on +358 (0)15 527 2000